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  Center for Peacemaking and Conflict Studies

Mediation Jobs
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This page is constructed and maintained by PACS Prof. Duane Ruth-Heffelbower who posts all he knows about these positions. The positions come from the mining of many sources, as well as direct submissions. The most recently received item is at the top, with no other ordering imposed. The fact that a due date has passed does not necessarily mean the position is closed. When we learn that the position is filled we remove it. PACS Jobs Archive Page is where expired job ads go when they are removed from our jobs page. This allows students to see a broader range of jobs to get a sense of what they require, without allowing the current jobs page to become unwieldy. The end of the list has continuous recruitment positions. Check our careers page for general information on employment and careers in the field, as well as links to other job sites. Last modified on the date of the top posting. Review change log

Please contact the employer directly for more information about a particular job ad.

To post a job here at no charge, send the information to Jobs Page Editor. Job advertisers, please include limitations such as eligibility to work in your country since this is a global list. Three days after one posting we received the following: "I am now receiving numerous applications from American citizens for this position, which is an entry level role, and only available to NZ residents with an appropriate work permit. Please can you remove this ad from your website as soon as possible?" Posting here does work.

Center for Peacemaking and Conflict Studies Graduate Assistantships.

Posted May 1, 2015 with May 8 deadline.

Position Description
Founded in 1994, Community Mediation Services, Inc. (CMS) has a mission to promote and provide mediation and restorative services throughout the greater New Orleans area to prevent conflict or to resolve it peacefully and with justice. We do this by offering training and services in restorative practices such as mediation, facilitation, and other forms of conflict resolution for all ages through the New Orleans region.

CMS is seeking an outgoing, collaborative leader with excellent fund development skills and experience. The Executive Director will have overall strategic and operational responsibility for programs, recruitment of clients, program expansion and the execution of the mission of CMS. S/he will have or develop a deep knowledge of the field, core programs and operations. The position reports to the Board of Directors.

This position has a salary range of $30,000 to $50,000. Hours are flexible. Health insurance is not provided. Sufficient reserves are available to guarantee the salary for 7 months. Employment beyond that period will be dependent upon successful fund development. Several likely funding prospects have been identified. The Director will work from home.

Position Requirements
Successful candidates must have excellent fund development skills, and the ability to manage and develop programs, and to cultivate relationships with diverse groups in the public and private sectors. Excellent verbal and written communication skills are required. S/he will be a creative and innovative thinker with a commitment to social justice. Knowledge of program development, grant writing and budgeting is required. Experience in mediation and/or restorative practices is preferred.


  1. Bachelor's degree from an accredited four year college or university
  2. Experience in fund development
  3. Excellent verbal and written communication skills
  4. Experience in mediation and/or restorative practices is desired.

Link to full job description: www.cmsnola.org

Application must be received by May 8, 2015 to be considered. Interviews will begin immediately.

To apply:
Mail a cover letter, resume and a sample of your writing to

Susan Norwood, Chair
CMS Board of Directors
5421 St. Charles Ave. #5A
New Orleans, LA 70115

Or email: scnorwood@bellsouth.net

Applications without a cover letter addressing this position will not be considered.

Posted April 23, 2015 with no close listed.
Small Claims/Civil Limited Advisor

Reports to: Director of Mediation Services
Classification: Non Exempt - part time
Location: Fresno County
Purpose: To provide excellent customer service by responding timely and professionally to parties who call or come in requesting information/advise on; Small Claims, Landlord -Tenant, Consumer Credit and Protection, Personal Injury, Property Damage, Civil Harassment and Elder Abuse, Restraining Orders, Name Changes , Emancipations, mediation services, and ADR services.

The BBB Mediation Services is looking for part time staff to fill an opening at our Small Claims Advisor Window, for Fresno County Superior Courts Civil Division. Job duties include helping community members, in person, online and via phone, to fill out court forms, as well as advise community members on Small Claims matters. Work schedule will fall between Monday and Friday, 8:00 AM to 4:30 PM, 20 hours per week. Actual days and start/finish times to be determined by employer. Please see the attached Job Description for further information.

Environment: The Better Business Bureau is a non-profit membership organization (501C6) and manages a Foundation (501c3) that provides for mediation services. The headquarters are located in Fresno with a branch office in Bakersfield, and services customers in 11 counties of the San Joaquin Valley and Southern California by providing reliability reports on companies and charities, advertising review and dispute resolution through conciliation, mediation and arbitration.

The following is a list of major duties and responsibilities for this position along with certain supportive duties. It is not all-inclusive. Other duties and responsibilities may be added as needed and in addition, management, as appropriate, may modify this job description. Other duties may include such things for EXAMAPLE as BBB customer services and assisting the BBB in any office needs that arise.

Essential Duties and Responsibilities:

  1. Contribute to excellent customer service by greeting parties in person and answering phones in a timely and professional manner.
  2. Provide for excellent customer satisfaction by accurately responding to inquirers.
  3. Provide information and/or referrals to inquirers.
  4. Contribute and/or participate in trainings as needed.
  5. Provide counseling on rights and responsibilities for landlord-tenant, small claims, civil harassment, elder abuse restraining orders, name changes, emancipations and consumer issues to staff.
  6. Open and manage any cases.
  7. Make referrals to government and social service agencies.
  8. Review all in take forms.
  9. Overview cases that seem problematic.
  10. Responsible for input of calls including phone messages into Ebindr.
  11. Responsible for making sure all cases are entered into Ebindr.
  12. Responsible daily walk in and phone log.
  13. Responsible for monthly workshops.
  14. Work professionally with all court staff.

Supportive duties and responsibilities:

  1. Participate in workshops
  2. Support other staff as needed, including staff outside of the Small Claims Advisor department.


      1. Minimum 2 years of college; or equivalent in education and experience
      2. Minimum 2 years experience in customer service that involves problem solving and/or dispute resolution/grievances.
      3. Paralegal, law student or person experienced in like duties.

      Behavioral Skills

  3. Professional demeanor: Able to conduct self in a competent, efficient manner; personable without being overly friendly and talkative; focused
  4. Communication skills: Clearly present information verbally and in writing; influence or persuade others through oral and written presentation in positive or negative circumstances; listen well; read and interpret information.
  5. Assertiveness: Able to express opinion maturely in spite of disagreement; accurately communicate with others regardless of their status or position.
  6. Policy and Procedures: Relate to routine operations in a manner that is consistent with existing solutions; conform to established policies and procedures; document work.
  7. Team Building: Able to work with people in a manner to build high morale and group commitments to goals and objectives.
  8. Leadership: Able to influence the actions and opinions of others in a desired direction; to exhibit judgment in leading others to achieve goals.
  9. Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics.
  10. Perceptivity: Interpret verbal and non-verbal behavior; develop accurate perception and understanding of others' feelings, needs, values and opinions; to be sensitive to and aware of personality differences and conflicts.
  11. Organization and Planning: Organize and schedule people and tasks; develop realistic action plans while being sensitive to time and resource constraints.
  12. Confidentiality: handle all confidential issues appropriately; do not share with others who have no need to know.
  13. Integrity: demonstrates trustworthiness.
  14. Detailed - in every form and answer be as clear, honest, ethically and detailed as possible.


  1. CA drivers license and reliable transportation
  2. Computer literate MS Office products
  3. Meet California Code for Small Claims Advisor
  4. Pass a BBB background check and Live Scan by the court

Physical Requirements
Must be able to listen to complaints by phone or read on email or in hard copy then analyze and respond in a professional manner; able to research complaints by contacting companies, reviewing written responses and recommending resolution to parties. Communicate by phone and in person. Must be able to enter data, write reports. Some lifting, bending, stooping, stretching and reaching as needed to move supplies, files and materials.

Paralegals and Law Students with Spanish knowledge are encouraged to apply. Reliable transportation is necessary. Resumes will be accepted by email only: george@cencal.bbb.org. Approx. Start Date: After successful submission of application and resume, and successful completion of interview and background check: May 11, 2014. Pay: $11 - $14 per hour, depending upon qualifications.

Posted February 9, 2015 with no close listed.

APPLY HERE: https://careers-seiu.icims.com/jobs/1922/organizer-in-training---fresno%2c-ca/job

Are you ready to fight for what you believe in? Do you want to do something to make a difference? Are you looking to work in the social and economic justice movement? If you answered 'Yes' to any of the questions above then the SEIU Organizer In Training program is for you!

The Organizer-In-Training Program is a 12-month training program. This program is designed to help train you on the many aspects of union organizing and learn skills that can be used in many aspects of the social justice movement. Candidate should have a track record of working or volunteering for underdogs and overlooked causes. Must be willing to work in stressful, hectic campaign environment and bring strong field and relational skills.

We are looking for energetic and passionate individuals who are ready to organize people to fight for better lives for themselves and their families. This is your opportunity to put your commitment to social and economic justice to work by learning the skills needed to build power for working people.

Position Details:
STARTING SALARY: $36,600 /annual

  • Comprehensive health benefits package for employee and eligible dependents.
  • $560/month car allowance
  • $60/ month cell phone allowance

To apply: Cover letter and resume are required for consideration for this position. Cover letters should describe your qualifications, experience and career goals, as well as a brief description of why you want to work to realize SEIU's vision for building a strong union.

SEIU is an Equal Opportunity Employer

It's not just a job….It's a movement!

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