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  Center for Peacemaking and Conflict Studies

Mediation Jobs
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This page is constructed and maintained by PACS Prof. Duane Ruth-Heffelbower who posts all he knows about these positions. The positions come from the mining of many sources, as well as direct submissions. The most recently received item is at the top, with no other ordering imposed. The fact that a due date has passed does not necessarily mean the position is closed. When we learn that the position is filled we remove it. The end of the list has continuous recruitment positions. Check our careers page for general information on employment and careers in the field, as well as links to other job sites. Last modified on the date of the top posting. Review change log

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To post a job here at no charge, send the information to Jobs Page Editor. Job advertisers, please include limitations such as eligibility to work in your country since this is a global list. Three days after one posting we received the following: "I am now receiving numerous applications from American citizens for this position, which is an entry level role, and only available to NZ residents with an appropriate work permit. Please can you remove this ad from your website as soon as possible?" Posting here does work.

Center for Peacemaking and Conflict Studies Graduate Assistantships.

Posted January 22, 2015 with February application reviews beginning.
Assistant or Associate Professor of Restorative Justice and Peacebuilding

Eastern Mennonite University (EMU) invites qualified candidates to apply for a tenure-track, continuing faculty position of Assistant or Associate Professor of Restorative Justice and Peacebuilding to begin Fall Semester 2015. The faculty member will teach both graduate and undergraduate courses in restorative justice, conflict analysis and community assessment, design of interventions into conflicted relationships and systems, and basic skills for working with individuals and groups in conflict. Faculty member will work closely with a team in providing leadership in core courses, explore new courses and majors in the restorative justice field, and will engage in mentoring and supporting graduate students and traditional undergraduate students in practicums and professional fields. PhD and three to six years of field experience required. Application review begins February, 2015. Some applicants will be asked to respond to questions specific to EMU’s mission after the initial inquiry. Send letter of application, curriculum vitae, transcripts (unofficial acceptable), and three letters of reference to: Dr. Jim Smucker, Vice President and Dean of Graduate Studies, Eastern Mennonite University, 1200 Park Road Harrisonburg, VA 22802 or For more information, visit our website: EOE

Posted December 9, 2014 with January 5 close.
Program Analyst (Conflict Mitigation and Management Specialist)
Department:Department Of Agriculture
Agency:Foreign Agricultural Service
Job Announcement Number:FASB-15-0028
SALARY RANGE: $89,924.00 to $116,901.00 / Per Year
OPEN PERIOD: Tuesday, December 9, 2014 to Monday, January 5, 2015
SERIES & GRADE: GS-0343-13
DUTY LOCATIONS: 1 vacancy - Washington DC,
WHO MAY APPLY: US Citizens and Nationals; no prior Federal experience is required.

About the Agency
This is an excepted service, time-limited, term appointment for up to 5 years, with the possibility of renewals.
The Development Resources and Disaster Assistance Division (DRDAD) are responsible for coordinating USDA participation in technical assistance, training, and development programs undertaken on behalf of developing nations. Specific emphasis is oriented toward. but not limited to administering and implementing U. S. Agency for International Development (USAID) funded programs under Participating Agency Service Agreements (PASAs) as well as agreements with other organizations and non-USAID countries. Implementation of these agreements includes selection of project staff, orientation, programmatic and financial management tracking, developing technical backstopping, conducting training activities and management consultations, conducting relevant research and program evaluations. The Post Conflict and Disaster Assistance Development (PCDA) branch manages these agreements with USAID for USDA experts in specific technical fields to provide long- and short-term services and advice to USAID-managed programs in Washington and the field.

This position is in the Conflicts, Peacebuilding and Governance Division of USAID's Bureau for Africa Office of Sustainable Development (AFR/SD/CPG). Although this position is based in AFR/SD/CPG, the incumbent will be expected to work closely with the Bureau for Democracy, Conflict and Humanitarian Assistance (DCHA) and across technical Bureaus and technical offices in AFR/SD because of the implications of instability and insecurity for all transition and development sectors.

25% or Greater
Travel within the U.S. and overseas required


US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.

Following are the major, though not all inclusive, duties of this position:

  • Support the Bureau for Africa engagement in conflict mitigation and response, and reconstruction and stabilization (R&S) activities and efforts.
  • Conduct a variety of country conflict assessments, whole-of-government training, planning and operations in Washington and/or the field, and a full range of diplomatic, security and development activities related to conflict mitigation and response.
  • Advise Office, Bureau, Missions and interagency staff on a variety of conflict mitigation and response program/project issues related to sub-Saharan Africa. Contribute to the planning, management and coordination of programs, both in Washington and in the field.
  • Serve as an authoritative source of all policy and programmatic information for the assigned functional area in the Bureau for Africa.
  • Represent the Bureau for Africa on intra- or inter-agency processes to develop sector-specific recommendations for an overarching USG strategy.
  • Ensure recommendations reflect Bureau for Africa policy and/or comments and that they are integrated into USAID's strategies and programs.
  • Design, direct, manage, implement and/or monitor sector-specific activities in the field.
  • Anticipate and prepare documents and briefings for senior USG officials for important meetings, speeches, etc.
  • Deliver comments and make speeches, as needed, as a representative of the Bureau for Africa concerning functional areas at conferences, internal meetings, and subject matter panels.
  • Work in close collaboration with other members of the AFR/SD/CPG Division to provide a coordinated and strategic response to the variety of substantive and administrative requirements of the division.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including the following specialized experience and/or education, as identified by grade level.

FOR THE GS-13 LEVEL: In order to qualify for this position applicants must possess one year or more of specialized experience that was equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience may have been obtained in the private or public (local, county, state, Federal) sectors and is typically gained in the same field as the position being filled or another very closely related field.

Applicants must show evidence in their resumes of possession of at least one year of the following specialized experience:

  • Experience in implementing one or more specific programs or projects related to reconstruction and stabilization (R&S) activities and efforts in developing countries;
  • Experience in conducting conflict assessments, evaluations or studies in sub-Saharan Africa or developing countries for the purpose of informing conflict mitigation programming or policy;
  • Experience interacting and speaking with a wide range of technical and policy-oriented decision-makers, requiring the use of strong communication skills, including oral, written, and presentation skills; and
  • Experience analyzing the linkages between conflict trends and other socioeconomic phenomena, such as patterns of settlement and livelihoods, natural resource management, the quality of governance and the rule of law, disparities and grievances related to service delivery, economic and social structures, ethnicity and culture, or other core development concerns.
  • Failure to provide evidence of this specialized experience in your resume will result in an ineligible rating.
(Note: There is no education substitution for this grade level.)

Special Conditions:

  • As a condition of employment, satisfactory completion and favorable adjudication of a background investigation and/or fingerprint check may be required for this position.
  • Position may be eligible for telework.
  • Requires incumbent to obtain/maintain a secret security clearance.

This is a Schedule B Direct-Hire Authority position in the excepted service. All applicants who meet the minimum qualification requirements, to include any selective placement factor(s), if applicable, will be referred to the selecting official. Before a certificate of eligible applicants is issued to the selecting official, applicant's resumes will be reviewed to ensure that they meet all of the minimum qualification requirements. A numeric rating will not be used.

To view the application form, visit:

This position affords the Federal government’s comprehensive benefits package. Explore the major benefits offered to most Federal employees at:

For full announcement see:

Posted December 3, 2014 with December 9 close.
Conflict Resolution Specialist

Agency:Environmental Protection Agency
Job Announcement Number:RTP-OGC-DE-2015-0001
SALARY RANGE: $52,146.00 to $82,019.00 / Per Year
OPEN PERIOD: Wednesday, December 3, 2014 to Tuesday, December 9, 2014
SERIES & GRADE: GS-0301-09/11
POSITION INFORMATION: Full-time - Permanent
DUTY LOCATIONS: 1 vacancy - Washington DC, DC View Map
WHO MAY APPLY: Any U.S. citizen may apply.

See full announcement at

Posted November 14, 2014 with no close listed.
Restorative Practices in Schools (RPS) Bilingual Program Manager

The RPS Program Manager is responsible for ensuring the RPS Program and related business are fully functioning with staff/interns and schedules according to agreements with partners and LCJP standards. It is a priority to ensure the RPS program is serving the agreements between the St. Vrain Valley School District and LCJP. The Restorative Practices in Schools Bilingual Case Coordinator position is the frontline staff member who supervises and coaches the Student RJ Team, is responsible for coordinating school-based cases, maintains school partnerships/relationships in the school building and participates in school-based cases. This position is responsible for developing, implementing and maintaining both the quality of RPS restorative processes and the quality of the Student RJ Team volunteer contributions through facilitation, restorative mediation, participating as a youth community member, training and outreach opportunities. The position goal is to provide case coordination, training, relevant volunteer opportunities and maintenance of school partnerships. This position's success ultimately results in youth volunteers with a deeper engagement and commitment to LCJP and continued participation of school personnel in RPS.

Hours: 9:00 am to 6:00 pm with evening and weekends as required
Status: Full Time - Exempt
Salary Range: $36,000 - $45,000

Understanding of and adherence to restorative principles; Excellent bilingual English-Spanish (professional capacity required) written and verbal communication; Ability to work and make decisions independently with minimal supervision; Ability to communicate with, supervise and empower youth volunteers to be effective and responsible in their roles-experience working with youth (required) and volunteers (preferred); Well organized and detail oriented; Strong work ethic; Ability to establish and maintain effective working relationships with diverse population including youth and adult volunteers, peers, supervisors, school personnel, representatives of cooperating agencies, police officers, and the general public-experience working in or in partnership with schools (preferred); Working knowledge of PC computers including MS Office, Google Drive and database entry; Ability to deal with information in a confidential manner; Capable of effectively speaking on the phone and in front of groups; Community-minded and knowledgeable of Longmont and its community-serving agencies.

The RPS Bilingual Case Coordinator reports directly to the RPS Bilingual Program Manager (primary) and the Executive Director (secondary).

Duties. Under the general direction of the Executive Director, Employee shall be responsible for the operation and the general management of the RPS Program as initiated by the JAG Pilot in 2010 and encompassing the JAG Training and Technical Assistance opportunities beginning October 2013 as well as the EARSS funding and special grants to support the RPS initiatives. His /Her specific duties and responsibilities shall include the following:

  1. Give direction and leadership to the formulation and achievement of the RPS Program's mission and its annual goals and objectives.
  2. Work with the Executive Director and staff to develop and implement program policies, procedures, and long-range strategic plans.
  3. Review administrative, financial and program operations, and personnel matters including the training and supervision of the RPS Bilingual Coordinator and Interns.
  4. Cross train LCJP staff for RPS program basics.
  5. Conduct the activities and reporting as directed by the JAG Training & Technical Assistance Grant including quarterly and annual reporting and the collaboration for the production of the grant supported Tool Kit as work product at the expiration of the grant period.
  6. Establish and oversee training programs for RPS development.
  7. Pursue and incorporate additional revenue sources through a variety of fundraising mechanisms, consistent with the objectives of the RPS program.
  8. Maintain a close working relationship with representatives of the Longmont Community, the St. Vrain Valley School District and the Longmont Police Department's SRO's.
  9. Keep informed of trends, issues, events and developments within the RPS and RJ field through professional peer contacts, conference attendance, etc.
  10. Develop and coordinate an active student volunteer program in conjunction with the RPS Bilingual Coordinators.

Case Coordination - Direct and Supervisory Role

  • Professional capacity in Spanish and English for written and verbal communication
  • Review and assess referrals for appropriateness
  • Maintain confidentiality
  • Make calls to process participants and guardians (must have ability to speak with adults and youth)
  • Complete database entry: ETO, Google Doc, Volunteer Tracking
  • Determine RJ process space and logistics-liaising with schools to determine where to hold circles
  • Provide snacks and documents for cases
  • Prepare clients for process participation: intake, supervising pre-conferences, participating in circle process
  • Monitor and support the completion of RJ Agreements
  • Document case successes

School partnership/relationship - Direct and Supervisory Role

  • Maintain regular, clear, consistent and friendly communication with pilot schools, facilitated by face-to-face encounters even when no referrals are coming in
  • Identify barriers to entry and brainstorm ideas to overcome them
  • Continuously seek out "new recruits"
  • Be the face of LCJP in the schools
  • Participate in thank yous, semester check-ins and success reporting
  • Find ways to incorporate yourself into the school environment/culture
  • Give feedback/training to school personnel on how to increase RJ skills

Student RJ Team Coaching - Direct and Supervisory Role

  • Debrief after every process
  • Transport students as necessary
  • Manage team, problem-solve and create a supportive environment
  • Lead team meetings
  • Maintain files and database on volunteer Student RJ Team members
  • Write letters of recommendation/support for scholarships/college apps/jobs
  • Assist volunteers in acquiring background checks and badges as needed
  • Assist with training for volunteers

RJ Practitioner - Direct and Supervisory Role

  • Facilitation skills
  • Managing difficult people/situations
  • Model living by principles with students and hold them accountable
  • Create team atmosphere and uphold achievement standards
  • Provide opportunity for all to participate in some way

Organizational Duties - Direct and Supervisory Role

  • Attend staff meetings, RPS program meetings and organizational activities as needed
  • Have the ability to work and make decisions both independently and in consultation with colleagues, partners, clients and youth
  • Establish and maintain effective working relationships with diverse population including youth and adult volunteers, peers, supervisors, representatives of cooperating agencies, police officers, victims, offenders and the general public
  • Collaborate on monthly updates for newsletter
  • Maintain records of students' participation in trainings
  • Recruit volunteers and partners
  • Assist with program evaluation, data collection, and analysis
  • Provide statistical program information to ED, program manager and others upon request
  • Maintain regular communication with other staff and supervisor

Applicant should send:

  1. A cover letter stating the applicant's name, address, phone number and email address as well as statements about the applicant's interest, qualifications and relevant experience.
  2. A current resume that includes education and job history.
  3. A list of 3 references; 2 professional and 1 personal, stating their name, phone number, email address and relationship to you.

We RECOMMEND that applicants e-mail the requested information to Please put "RPS Bilingual Program Manager" in the subject line of the email.

Applicants may also mail the requested information to:
Attn: RPS Bilingual Program Manager
Longmont Community Justice Partnership
333 Terry Street
Longmont, CO 80501
Currently accepting applications.

Please note: You will be contacted when your application is received. Allow three to four weeks for this process. Thank you for your interest!

Posted September 2, 2014 with no close listed.
Ombudsman Mediator(Job Number: 282431)

Working for an organization with the size and resources of Kaiser Permanente Northern California means having the potential to positively affect the health and well-being of entire communities. From our financial, business, and IT experts, to our RNs, allied health professionals, and physicians, we work together to provide the best care experience to our members and the communities we serve. As one of the most diverse regions in the country, Northern California offers everything from the majestic Sierra Mountains, to breathtaking Yosemite, to world-renowned Napa Valley. Here, you?ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. As Northern California?s largest health plan, Kaiser Permanente provides you with the resources and opportunity to build a rewarding career in an environment that supports your success. Join us.


The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

Essential Functions:

  • Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
  • Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
  • Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
  • Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
  • Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
  • Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
  • Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
  • Serves as an impartial & independent third party for clients, focusing upon patient care issues Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services).
  • Collaboration & Problem Solving: Develops collaborative relationships w/in the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere. Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
  • Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
  • Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
  • Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
  • Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
  • Identifies & informs upper management of patterns & trends affecting patient care.
  • Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
  • This job descripition is not all encompassing.

Basic Qualifications:

  • Experience
    • Minimum ten (10) years of experience in clinical or management roles required. Education
    • Bachelor's degree required.
  • License, Certification, Registration
    • N/A

Additional Requirements:

  • Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40-hour or more Ombudsman training course within the first 90 days of employment.
  • Evidence of having taken and passed a 40-hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
  • Demonstrate ability to work with difficult situations with multiple interests/parties involved.
  • Demonstrate analytical/data management skills.
  • Demonstrate program development expertise (strategic direction, work planning, communications, implementation).
  • Demonstrate excellent written and presentation communication skills.
  • Demonstrate expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
  • Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
  • Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Experience in a health plan or multifaceted health care system preferred.
  • Master's degree in business, health care, public administration or related field preferred.
  • Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
  • Knowledge of KP preferred.

Primary Location: California-South San Francisco-S. San Francisco Hospital 1200 El Camino Real
Scheduled Hours (1-40): 40
Shift: Day
Working Days: Variable
Working Hours Start: Varies
Working Hours End: Varies
Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group: Salaried Employees
Job Level: Individual Contributor
Job: Healthcare / Hospital Operations
Public Department Name: Hospital Administration
Travel: No
Job Eligible for Benefits: Yes

External hires must pass a background check/drug screen. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Full announcement

Posted August 1, 2014 with no close listed.


Are you ready to fight for what you believe in? Do you want to do something to make a difference? Are you looking to work in the social and economic justice movement? If you answered 'Yes' to any of the questions above then the SEIU Organizer In Training program is for you!

The Organizer-In-Training Program is a 12-month training program. This program is designed to help train you on the many aspects of union organizing and learn skills that can be used in many aspects of the social justice movement. Candidate should have a track record of working or volunteering for underdogs and overlooked causes. Must be willing to work in stressful, hectic campaign environment and bring strong field and relational skills.

We are looking for energetic and passionate individuals who are ready to organize people to fight for better lives for themselves and their families. This is your opportunity to put your commitment to social and economic justice to work by learning the skills needed to build power for working people.

Position Details:
STARTING SALARY: $36,600 /annual

  • Comprehensive health benefits package for employee and eligible dependents.
  • $560/month car allowance
  • $60/ month cell phone allowance

To apply: Cover letter and resume are required for consideration for this position. Cover letters should describe your qualifications, experience and career goals, as well as a brief description of why you want to work to realize SEIU's vision for building a strong union.

SEIU is an Equal Opportunity Employer

It's not just a job….It's a movement!

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